Terms of service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Products Informations
- Legal notice
- Online security
Shipping & Delivery
- Shipping rates vary according to value of merchandise and size and weight of package. During the order process, you will be able to visualise at once what the shipping charges amount to. The shipping costs include total insurance cover for the full value of the merchandise sent. All the prices of the items quoted on our catalogue are net of Value Added Tax.Local duties and taxes outside the European Union (when applicable) are payableby customers in their own countries.
- Please make sure that the shipping address is correct as won’t be able to change shipping address once they are on their way to you.
- Before we can process your purchase, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum.
- We will start to process your order once is accepted and includes a 24 hour period where your items will be ready and dispatched by our warehouse. Sometime, during the sale specially, your order will take up to 48 hours for shipments to be dispatched.
Privacy & Security
- The privacy of those who visit the High Fashion Peruzzi S.p.A. web site is our primary concern. We abideby the highest ethical standards of the industry and it is our utmost priority to ensure that your personal and payment information is secure and your privacy is respected. Below is a description of how we maintain online security and respect your privacy.
High Fashion Peruzzi S.p.A. registration and sales procedures comply with Italian Law n. 196/03 for the right to privacy.
In order to purchase products on the High Fashion Peruzzi S.p.A. web site you are required to fill-in aregistration form with basic personal information (your name, your address,your telephone number, your e-mail address, etc.) and this data remains completely confidential and will be used for contractual purposes only. High Fashion Peruzzi S.p.A. does not sell, rent or lend any personally identifiable information regarding its customers to any third party in a way different to those described in this privacy statement. Nor do we share your personally identifiable information withany other entities other than the necessary third parties in the processing of your order.
The shipping information relating to an order (name, address, phone) will be shared- only for delivery purposes – with the shipping company/courier used by High Fashion Peruzzi S.p.A..
The credit card and bank details you provide will be communicated only to our bank gateway for payment purposes.
Your email address will never be disclosed to third parties. It will be used only by us to send you promotional email communications.
Returns & Replacements
- 1)Before confirming your order please make sure that :
a) You have ordered the style and colour you like.
b) If ordering a jacket make sure you have followed the
instructions regarding sizes and taking your
c) If ordering a belt you have carefully measured your
d) If you have any questions please call or
e-mail us before ordering.
2) Shipping damages, short ages, and discrepancies must be claimed within 15 days from the receipt of your merchandise. Any claims made after this period will not be accepted.
3) Merchandise will be replaced at no additional charges if defective, provided the defect is due to flaw in the production process.
4) Before returning any item you should contact us so that we can authorize the return and provide you with the proper instructions for shipping back.
5) We shall not accept any merchandise sent without prior authorization from our company, nor shall we accept it if the shipping instructions we provide have not been properly followed.
- Products availability
Availability of merchandise may vary on High Fashion Peruzzi S.p.A. and some items featured on the site may be available only in limited quantities. When you display item specifications, you can see if that item is currently in stock or not. If you cannot find a specific item or if you have any questions regarding the availability of an item, please do not hesitate to contact our customer care service.We will do our best to fulfill your request whenever possible.
High Fashion Peruzzi S.p.A. will make every reasonable effort to display its merchandise as accurately as possible. Unfortunately, there are numerous factors beyond our control, including the display and color capabilities of your computer monitor that maysignificantly affect what you actually see on your screen for which High Fashion Peruzzi S.p.A. cannot be held responsible.
- High Fashion Peruzzi S.p.A. undertakes to offer the best. However, technical and/or printing mistakes may involuntarily occur. Furthermore, changes and corrections to the web site maybe made whenever necessary, without previous warning.
All logos and brands are of their respective owners.
Users are granted permission to browse and use the High Fashion Peruzzi S.p.A. site for its intended purpose, which is for your retail use only as a consumer. Any other use,including and not limited to the modification, reproduction, distribution,transmission, republication, deletion, removal, addition, display, or performance of the content on this site or the exploitation in any other way ofany of the content of this web site, in part or in whole, is strictly forbidden.
- If you become a member of High Fashion Peruzzi S.p.A., all of your personal information (name,address, phone number, email address, etc) is safely stored in our database. We store this type of information so that you do not have to re-enter it each timeyou make a purchase or log-in using the My Account feature.
From the moment you select the “Confirm” button to make a purchase you enter a secure page belonging to and available only to the online administrator of the bank server. The credit card and bank details you provide are communicated only and directly to the administrator of the bank to process your payment. Your bank and credit card details are never communicated or available to High Fashion Peruzzi S.p.A.or any other third party.